Designing Change: Applying Design Thinking to Change Management

Synopsis:

In today’s complex world, organizational change is a constant. From disruptive technology to hybrid work environments to organizational transformation, change managers must adapt to meet the ever-changing needs of their stakeholders. How can we stay tapped into our stakeholders’ needs when they are constantly changing? How can we bring fresh ideas to complex challenges? Enter Design Thinking, an iterative, human-centered approach. Applying the principles of Design Thinking to Change Management can help you generate fresh, innovative ideas that truly meet the needs of your key stakeholders.

In this workshop, we’ll explore the intersection of Design Thinking and Change Management, including how to:

• Apply principles and mindsets from DT to large scale organizational change
• Build empathy to deeply understand your stakeholders and affected users
• Generate a high volume of creative ideas
• Better engage your stakeholders, leading to high performing, collaborative teams

Learning Objectives:

• Understand key concepts in Design Thinking, a human-centered approach to innovation
• Understand how to apply principles and mindsets from Design Thinking to your change management work
• Learn how to develop deep empathy for your stakeholders
• Bring creativity and fresh ideas to your work

Presenters:

Molly Needelman

For Molly, ‘Design’ is seeing the world as it might be, rather than as it is. She works on a Design Strategy team, shepherding cross-functional teams through ambiguity to clarity on ambitious, broad, and ‘hairy’ problems. She's previously worked at B2B design consultancies helping leaders of large companies design their vision, strategy, culture, and organizational processes. She’s endlessly curious and loves connecting dots between unexpected topics.